Customer Loyalty Scheme – T’s & C’s

This customer loyalty card scheme is operated by The Grumpy Goat Limited, Reading RG1 1DN. Registered in England & Wales: company no. 08714905.
The Grumpy Goat can cancel, withdraw or alter the scheme at any time, including these terms and conditions or any individual customer loyalty card account
All customer loyalty cards belong to The Grumpy Goat
If your loyalty card is lost, stolen or damaged we can give you a replacement and transfer your old points balance onto it
Points can only be added if the loyalty card is present at the time of sale, and cannot be added retrospectively
Points cannot be gained or redeemed on gift cards
The customer loyalty card scheme is only valid in store
We do not issue additional cards for the same account
If we identify that you hold two or more customer loyalty cards, these cannot be merged
The customer loyalty card scheme is for personal use only; business/trade use is strictly prohibited and constitutes abuse. The Grumpy Goat reserves the right, at point of purchase or retrospectively, to determine whether a transaction constitutes business usage
The Grumpy Goat can take any action it considers appropriate, including removing or suspending a customer loyalty card and points accrued if we have reason to believe you are abusing the scheme or offers
Use of additional offers and benefits associated with your customer loyalty card are subject to availability
The Grumpy Goat will remove customer loyalty points from customer loyalty cards that haven’t been used for two years or have been closed
You can use a Data Access Request to view your personal information we hold, contact shop@thegrumpygoat.co.uk
By signing up to the customer loyalty card scheme, you are agreeing to receive marketing emails, but can opt out at any time here…

This customer loyalty card scheme is operated by The Grumpy Goat Limited, Reading RG1 1DN. Registered in England & Wales: company no. 08714905.

The Grumpy Goat can cancel, withdraw or alter the scheme at any time, including these terms and conditions or any individual customer loyalty card account

All customer loyalty cards belong to The Grumpy Goat

If your loyalty card is lost, stolen or damaged we can give you a replacement and transfer your old points balance onto it

Points can only be added if the loyalty card is present at the time of sale, and cannot be added retrospectively

Points cannot be gained or redeemed on gift cards

The customer loyalty card scheme is only valid in store

We do not issue additional cards for the same account

If we identify that you hold two or more customer loyalty cards, these cannot be merged

The customer loyalty card scheme is for personal use only; business/trade use is strictly prohibited and constitutes abuse. The Grumpy Goat reserves the right, at point of purchase or retrospectively, to determine whether a transaction constitutes business usage

The Grumpy Goat can take any action it considers appropriate, including removing or suspending a customer loyalty card and points accrued if we have reason to believe you are abusing the scheme or offers

Use of additional offers and benefits associated with your customer loyalty card are subject to availability

The Grumpy Goat will remove customer loyalty points from customer loyalty cards that haven’t been used for two years or have been closed

You can use a Data Access Request to view your personal information we hold, contact shop@thegrumpygoat.co.uk

By signing up to the customer loyalty card scheme, you are agreeing to receive marketing emails, but can opt out at any time here…